| team builder coach and keynote speaker | |||
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Newsletter - April 2004
WORK PREFERENCES AND YOUR TEAM - PART 2 Are you the kind of person who is a stickler for detail and are driven mad by work colleagues who are full of big ideas but never get to the bottom line? If so you could have a practical preference for gathering information. This month we will examine the second of four work preferences which form part of the Team Management Profile, “How You Gather and Use Information”. Margerison and McCann in their research of work preferences identified that there are two kinds of work preference in this area. Some people have a “Practical“ preference whilst others have a “Creative” preference. These two preferences are situated along a continuum so some people may be very strong in their preference and be situated at one end, while others may be more even in their preference and be based more toward the middle of the continuum. Practical people are drawn toward clear and tangible problems that impact on the team now. They prefer to work with facts and figures and a standardised approach to any situation. These people follow the rules meticulously and handle routine work with relish. They sometimes do not ‘get’ the bigger picture because they are so focused on the detail right in front of their face. Creative people prefer to work with ‘blue sky’ propositions and will happily design the best practice team of the future with no thought to cost or delivery dates. These people will shrivel up and die if they are forced to deliver routine work for any length of time. In fact they are likely to develop a new way to deliver the same output whilst daydreaming on the job. They are very quick to grasp big picture concepts and often fall down when asked to examine the detail associated with any proposal. IN THE TEAM In the workplace the person with a creative work preference may bring a new idea to the team meeting and be totally frustrated by the people with the practical work preference. Practical types will ask questions which focus on detail, for example, how much will that cost? Is that part of our team’s vision? Is there money in the budget for that? People with a Practical work preference become frustrated when the creative person is unable to answer their questions with any satisfactory detail. One practical team member commented “Why don’t you ever come with something other than a great idea?” COACHING TIPS FOR PRACTICAL AND CREATIVE PEOPLE As the team leader it is important to remember that both practical and creative work preferences are useful in a team. Practical people are excellent at examining detail and will find any loop hole in a proposal. Creative people are better at big picture ideas and will often identify an innovative way of delivering the same old service. Again if you encourage the differing preference types to work together the team will benefit. The creative types can float new ideas whilst the practical types can test the ideas for cost effectiveness and application in the workplace. Next month I will examine the next workplace preference, " How You Make Decisions ". Every one needs motivating. Here are the Top Ten Motivation Tips guaranteed to get you going.
Presentation Skills for Managers Do you look forward to standing in front of your staff to motivate them to work harder and faster? Are you capable of delivering the key message that shows your decisive planning and leadership skills that will create confidence in your position as their manager? Your staff need to be motivated and inspired to undertake the tasks, which you are presenting to them. Presenting effectively is simple when you follow these six simple steps. Step One - Formulate Your Objective The most effective way to begin preparation is to get clear on your objective. This could be a simple statement about what you want to happen as a result of your presentation. It might be to develop a plan, cut costs, or raise sales targets. If you are unsure why you are presenting you will receive unsure results. Step Two - Identify Your Audience It is important to decide who exactly you will be presenting to. If it is the staff in your team, you can use their language or slang. If it is a different group you may have to tailor your presentation to suit that group. A senior management group would require a different approach which may include cost comparisons and profit projections. Step Three - Create a Structure All good presentations have a defined structure which guides the listener to a well formed conclusion. Make sure you structure your presentation to adequately explain your issue. A sequential approach is the simplest and most traditional method of presenting and building a solid approach. Step Four - The Beginning Begin your presentation with a memorable point or fact. Get the audiences attention straight away and keep it by establishing and following a theme for the presentation. Create rapport with the audience by using language which is peculiar to the group. Look directly at everyone in the group, meet people’s eyes as you scan the audience. Pause occasionally to enforce a point by addressing one person with your eyes and body. Remember to smile. Step Five - The Ending The ending is as important as the beginning. Get the audiences attention and signal that you are about to wrap up. You could summarise the main points of your presentation or simply end on a high note with a new proposal or statement of facts. Step Six - The Delivery No matter what you say, all eyes will be on you and your body language. People take in a lot of detail with their eyes, so it is important to take care with your appearance and your stance. Your voice and expressions will be taken into your audiences sub conscious next, so make sure you speak clearly and articulately. Conclusion A well prepared presentation will have a dynamic effect on the members of your team. It’s worth the effort.
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