STRESS MANAGEMENT

A 1 day course for busy people having problems coping with work and personal challenges...

This practical workshop develops understanding of stress for people in busy roles and how to motivate yourself to overcome stress and be more in control of your life. Through a series of group exercises, theoretical situations, video case studies and discussions, you’ll understand the key elements of stress management, how to manage stress and how to make it work for you.

You’ll be able to put the skills into practice straight away. Each participant receives a workbook filled with good ideas and practical exercises.

Topics include:

• • Identifying our stressors
• Coping with stress
• Making stress our friend
• Elements of motivation
• Self talk
• Goal setting
• Visualisation

Facilitation

Our trainers are effervescent, with years of experience in sales and account management roles. They use a range of training methods with a strong focus on incorporating different learning techniques to ensure the success of each training event. Our training is highly interactive. Small class sizes allow for maximum learning.

In House Delivery

We can tailor the program to meet your people’s particular needs. This can be a stand alone training event or part of an ongoing staff development strategy. Stress Management is an ideal course for groups of 8 to 16. We are flexible about when and where we deliver training and will fit in with your needs. We can also include individual coaching if required

For further information about Customer Service skills training, feel free to contact our customer service expert, Debby on 07 3264 5864 or email her at debby@teamocracy.com